Customers of Bharat Sanchar Nigam Limited in Bihar Telecom Circle can voice their grievances and register in Public Grievance Cell working in the Chief General Manager's Office by dialling the number 1094 which is toll free. You can also send your Grievances by e-mail to field officers as per list given below.

 

 
 
Sl No. Circle/SSA Name of the PG officer Office Address E-mail Phone Fax
1 APPELLATE OFFICER SHRI MOTI LAL  PGM(NWO-CFA),O/o The CGMT ,CO Patna motilal.61@gmail.com 0612-2236869 0612-2239938
2 Bihar Circle Office, Patna SHRI RAJIV RANJAN AGM(PG) pgcellpatna@gmail.com 0612-2225269 612- 2235008
3 Ara SSA SHRI R.K SINGH JTO(O&p), O/o The TDM, Ara bsnlaraop@gmail.com 06182-232001 06182-239469
4 Begusarai SSA SHRI RAVINDRA KR SINGH JTO(Admn),O/o the TDM Begusarai raviphy100@gmail.com 06243-245800 06243-246600,  244800
5 Bettiah SSA SHRI HARENDRA KUMAR SDE(A&P) bthplng@gmail.com 06254-246655 06254-246601
6 Bhagalpur SSA SHRI N K THAKUR SDE(0 & P) navinkt73@gmail.com 0641-2400001 0641-2400699
7 Chapra SSA SHRI AHILESH GIRI SDE(0 & P) akgiri95@gmail.com 06152-232807 6152-248074
8 Darbhanga SSA SHRI UPENDRA YADAV SDE(Admn) upyadav1969@gmail.com 06272-233633 06272-233599
9 Gaya SSA SHRI DHIRAJ KUMAR SDE(A&P) deraj.1553@gmail.com 0631-2224989 0631-2221158
10 Hajipur SSA SHRI UPENDRA KUMAR SDE(Admn) upendrakumarhjp@gmail.com 06224-276444 06224-272700, 276700
11 Katihar SSA N.K. MALIK DE(Admn) mallicknk@gmail.com 6452-230024 06452-230001
12 Khagaria SSA ARDHENDU KUMAR SDE(Admn) planning.khagaria@gmail.com 06244-223860 06244-222501
13 Kishanganj SSA Md. MASUD ALAM SDE(A&P) sdemswoodalam@gmail.com 06456-225555 06456-226600, 226000
14 Madhubani SSA SUMAN KR JHA AGM(Admn) tdm_mdb@bsnl.co.in 06276-226829 06276-226801
15 Motihari SSA UTTAM CHANDRA PRASAD SDE(ADMN) sde.dhaka@gmail.com 06252-232533 06252-232100
16 Munger SSA NISHA BHARTI JTO(ADMN) sdeamgr@gmail.com 06344-226330 06344-223010
17 Muzaffarpur SSA BIJAY VERMA sde(comm) vermabijay240@gmail.com 0621-2244808 0621-2227788
18 Patna SSA S K THAKUR AGM(OP) agmmis@bsnl.co.in 0612-2225677 0612-2225700
19 Saharsa SSA Snjeev Kumar sde(admn) skranjan@bsnl.co.in 06478-227102 06478-224400
20 Samastipur SSA R P RAI SDEMKT  sdecommercialsam@gmail.com 06274-227704 06274-227755
21 Sasaram SSA R P SINGH SDE ADMN LLCELL@GMAIL.COM 06184-222355 06184-223444, 222343
22
Civil Wing Shri  Alok Kumar SE(P&A) cec.bsnl.bhr@gmail.com 0612-2506511 ….
23
Electrical Wing Md MM Quraishi SE(Elect) seelptn@gmail.com 2200965 2200838